Skip to main content
Setting up BrandWallet is designed to be as quick and painless as possible. Whether you’re a first-time user or returning to finish a setup you started earlier, the platform guides you through every step without requiring any technical background or additional software. The questions below address the most common concerns new users have before and during their first setup session.
You can complete the entire setup process in approximately 10 minutes.The setup is designed to be quick and straightforward, so you can have your loyalty program live and ready for customers in no time. Each step is clearly guided, and there are no complex configurations required to get started.
If you have your brand assets (logo, colors) on hand before you begin, you’ll move through the design steps even faster.
Yes — you can return to the setup at any time and pick up exactly where you stopped.Your progress is automatically saved at every step, so you never lose any work if you need to take a break, switch devices, or close your browser unexpectedly.
Simply log back in to your BrandWallet account and navigate to the setup wizard — your saved progress will be waiting for you.
No technical knowledge is required. The setup process is designed to be completed by anyone, regardless of their technical background.BrandWallet is built with business owners and their teams in mind. You won’t encounter any code, server configurations, or developer tools — just a clear, step-by-step wizard that walks you through everything from branding to your first campaign.
No downloads or installations are needed. BrandWallet runs entirely in your web browser.Everything — from setup and campaign design to analytics and customer management — is accessible through any modern web browser on any device. There are no plugins, desktop apps, or system requirements to worry about.
For the best experience, use an up-to-date version of Chrome, Firefox, Safari, or Edge.

​
Next steps

Once you’ve completed your setup, you’re ready to start building your loyalty program. Here are a few good places to go next:
  • Quickstart guide — A walkthrough of your first campaign from start to finish.
  • Pricing and plans — Compare the Basic, Standard, and Growth plans to find the right fit for your business.
  • Campaign types — Learn about Stamp Cards, Point Cards, Membership Cards, and all the other campaign formats available to you.
Need help during setup? Visit the Support page to reach our team by email, phone, or live chat.
Last modified on August 6, 2026